When shopping at Miracle Beaute, you can feel secure about quality of products you receive. Miracle Beaute commits that all products sent to customers are new, quality products, officially imported from Académie Scientifique de Beauté Paris.
PRODUCTS RETURN POLICY
– Miracle Beaute only accepts to return products due to errors from the manufacturer or the sales consultant’s error
– Products just exchanged only one time within 30 days from the date of receipt.
– The exchanged product must have a price equal to or higher than the price of the purchased product. Customers can not refunded if the exchanged item have price lower than the purchased product.
– With promotional products, liquidated products … Miracle Beaute does not apply this policy if the product is not defective by the manufacturer.
HOW TO CHANGE YOUR PRODUCT?
Option 1: Change products directly at the store
Customers wishing to return the purchased products can bring the products with the invoice to one of the following addresses:
– Show room Académie Vietnam: 138 – 138A Le Van Sy, Ward 10, Phu Nhuan District, HCMC.
– Hanoi office: No. 3 Nguyen Nhu Do, Van Mieu ward, Dong Da district, Hanoi
Option 2: Change products by mail
– For customers in other areas, when you need to change purchased products, please send products and bill (if any) to Show room Académie Vietnam: 138 – 138A Le Van Sy, Ward 10 , Phu Nhuan district, HCM.
EXCHANGE PRODUCT TERMS AND CODITIONS
– The product changed because the consultant chose the wrong product.
– The product is defective by the manufacturer or during shipping.
– The product must lost not exceed 10% of the original.
– Products are fully sent including box and bill (if any)
– Products returned within 30 days from the date of receipt.
RETURNED PRODUCT CHARGES
– Miracle Beaute free of charge for exchanging products for customers in case the product has manufacturing defects, scratches when shipping or is wrongly delivered.